I have noticed that none of the managers talk about our scores anymore. None of them say "We;ree at a dollar keep it up" or "We've dropped we need to bring our customer satisfaction score back up". They've said nothing since June of this year. It's now the end of November, We should have recieved a bonus c...
Does anyone here that work the front end get customers that you think are making up prices for things to get it for cheaper? Kroger says we have to "Make it Right" and cant argue with customers about prices, You just need to fix it. However I believe I have two customers that do this to me repeatedly. First...
I had a customer last week who did not want to give me his phone number after he wrote a check for his purchase. The front-end supervisor approved my not writing down his phone number on his check. Is this required information in order to process a check? -- Edited by yankeedog on Sunday 25th of November 2...
2 months ago a much older co-worker put his hands on me back in the meat cooler. He came up from behind me, while i was bent over, and grabs me by my hips and squeezed. I scream....he laughs! why's your face so red??4 weeks pass...same guy goes to hand me off a 10lb tube ground beef (2ft long and 6" dia) in a ve...
i keep hearing so many different things about this I'm new and I want to do things right. Last night I had a under aged guy who threw a fit and my fes told me to just over ride the system and put in my own ID # which I did but I know I'm not supposed to
So about 2 months ago when got a new CSM and me and her have not got along the entire time. So for the passed two weeks I have here my time to fix and shes out in the wrong time. And today they tried to get me for stealing time. And hen I brought up she was supposed to fix it she acted like she never knew about it
Hello, everyone. Scotty here. I've worked at Kroger for quite some time. I would like to share stories of working there and I'll throw in some Scotty-isms and Trekkie-isms for fun. After all, in a way we are miracle workers. LOL
got a call for a interview to work for the state as a precrument officer. But I am a DH with Kroger and make more money then I would with the state and could be more stressfu.. do you think its worth doing?
just curious, are the power jacks at your store janky too? ours bump and rumble with every wheel rotation, even on flat concrete. we had to hockey tape the entire cover panel on our hyster jack which makes it rumble around and look even more ghetto. our crown jack is far superior but is so terribly unstab...
They're hiring people for deli and bakery in my store for $11 an hour part time. Most of the part timers who have been around for years in the deli are only making $10.50. Seems unfair to them.
How do you respond to a customer who tells you "I shop at this location every week, and I am a loyal customer" when you have to enforce company policy regarding their paying with a temporary check or for any other reason?
Title pretty much sums it up. They have no clue how things work and treat the Kroger workers horrible. Bad decision by Kroger brass to hire these people.
And at no loss of seniority either. I don't want to go into deatails here but this happened in the Local 1996 area. The woman doesn't do squat and quits the lot after an hour saying she is done and won't help anyone else out for the rest of the shift.
I got to do Reshop on Thanksgiving because we werent crowded up front and I actually liked doing it alot. It was kinda peaceful just walking around the store with a cart full of reshop just putting stuff back, it was so much less stressful than having to stay at the register and be stressed having everyth...
Ive been working at Kroger for 2+ years, now this is confusing I have had various front end, store and assistant managers (3 or more for each). If I have customer fill out a check is D/L #, DOB, Telephone # supposed to be written out on it? Those it have to be filled out completely or just have the customers s...
